Participants: Senior managers from Retail and Business banking
The pain
Westpac had two management teams that worked in silos and wanted a stronger connection between the team members. The company has a “One Team” philosophy that was more walk than talk in these particular groups. They hadn’t much experience of working together and had very different approaches to how they achieved results.
The results
The following impacts are a direct result of JOLT Challenge:
93% felt an increase in collaboration and socialisation with fellow participants
100% experienced an increase sense of trust among participants
100% of the participants would recommend JOLT Challenge
What the client says
“The JOLT Challenge experience has been very rewarding personally and also as a vehicle to build a strong team dynamic to take our business forward. Individually we now have a stronger understanding of self and also how others think, behave and act. This has helped the team build trust quickly amongst the group and this has translated into real business results.
Over the past 9 weeks previously strong silos have been knocked down and "real" conversations started for the benefit of our customers, staff and financial results. JOLT Challenge has assisted us to work together as "One Team" to improve the cross business interactions, action planning, and business results with an increase in referral business between the two businesses.
Problem solving has become easier and we are now proactively looking for ways to grow our business by operating as "One Team" in approaching this. A truly worthwhile experience on a personal self- discovery basis, and also as a team development process for the greater good of the business.
Please feel free to contact me for a verbal reference.”
— Jason Stephens, Auckland Regional Manager Consumer Banking
Testimonials
“Aside from providing an interesting insight into how we work as people, the JOLT Challenge provided an interesting, out of day to day context, mechanism for cross business team building.”
— Ken, workout participant
“This is a great program and will help build a group of individuals into a team.”
— Adam, workout participant